Values of the Community Service Board of Middle Georgia

Quality – Encouraging Best Practice treatment approaches and meeting standards by

actively providing ongoing staff training and promoting professional development and growth so that personnel are competent and exhibit a high degree of professionalism while making available information and support so as to equip staff to pursue excellence and innovation in service provision.

Professionalism – Expecting staff to demonstrate integrity; behave ethically; adhere to organizational values; and exhibit courtesy, compassion, and respect toward the people we serve and with whom we work.

Person Centered –Focusing on the individual, family, friends, caregivers and other supporters of recovery with proficient service in a safe, warm, and least restrictive therapeutic environment possible and recognizing that those we serve deserve to live fulfilling and meaningful lives of their choosing.

Recovery – Spreading the message that people struggling with a behavioral health, addictive disease, or developmental disabilities diagnosis do have hope for recovery. Recovery is something worked towards and experienced by the person with such a diagnosis. It is not something services can do to or for a person. Our contribution is to support the person in recovery, provide hope and encouragement, spreading a message that recovery is an asset. Recovery is person-driven, strength-based and age-independent. Recovery is for everyone.

Team Work – Working collaboratively to provide integrated behavioral healthcare by seeking to build stronger relationships with managed care companies, physicians, and other community partners.

Improvement – Aiming for continuous movement to a higher level of performance by ensuring that innovative, evidence-based recovery practices are continuously taught, monitored and encouraged and providing individual or team recognition for their contributions.

Accountability – Adopting accountability as the guiding principle that defines our commitment to one another and determines how we measure and communicate our progress, our interactions, and responses when something does not go according to plan.

Management of Information – Ensuring availability of efficient operating and information systems and provision of easy access to and collection and reporting of clear and useful data.

Wellness – Educating the public, persons served, and family members on health risks and promoting healthy habits and lifestyles; reducing drug abuse and violence by providing education, understanding and support; supporting local communities in developing effective prevention programs.

Financial Stability – Embracing cost-efficient practices in order to ensure continuity of care.